Designing Future State Business Processes Quiz

What you'll be asked

1. What is the primary goal of designing a 'Future State' business process?
2. When facilitating a workshop to define future state processes, which approach is most effective for overcoming 'status quo' bias?
3. During requirement gathering, you identify a manual approval step that adds two days of latency but serves no regulatory purpose. What is the best way to handle this in the future state design?
4. Which of the following is a critical indicator that a future state process design is 'ready' for implementation?
5. You are designing a future state for a high-volume order processing system. Two stakeholders disagree: one wants a strict, centralized validation gate, while the other wants decentralized, real-time validation. How should you resolve this based on best practices?

Answers and explanations come after you submit.