Booking Status and Sub-Status Values Quiz
5 questions Pass: 70% +25 pts (50 with Pro)
Quiz covering Work Order Lifecycle
What you'll be asked
- Which booking status represents the most basic state for a technician who has been assigned to a work order but has not yet started travel or work?
- A technician arrives at the customer site, but they are waiting for a specific part to be delivered before they can finish the repair. Which sub-status should be applied to the booking?
- If a technician updates their booking status to 'Completed', what is the expected impact on the associated Work Order?
- Why is it important to use custom sub-statuses rather than just relying on the default system statuses?
- A technician is dispatched to a job but encounters a 'No Access' scenario at the customer site. After attempting to call the customer, they leave. Which combination of status and sub-status best reflects this, and why?
Answers and explanations come after you submit.
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