Dynamics 365 Guides with Work Orders Quiz
5 questions Pass: 70% +25 pts (50 with Pro)
Quiz covering Tool Integrations
What you'll be asked
- Which Dynamics 365 application is primarily used to provide step-by-step augmented reality instructions for field technicians linked directly to a Work Order?
- When configuring the integration between Dynamics 365 Field Service and Dynamics 365 Guides, where do you map the Guide to the work order process?
- What is the primary benefit of associating a Dynamics 365 Guide with a Field Service Work Order Service Task?
- A technician is unable to see the 'Guides' tab on their mobile device while viewing a work order. What is the most likely cause?
- When utilizing the 'Guides' integration, how does the system track progress or completion of a guide back to the Field Service Work Order?
Answers and explanations come after you submit.
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