Assignment Rules Quiz

What you'll be asked

1. What is the primary purpose of Assignment Rules in Dynamics 365 Sales?
2. When configuring an assignment rule, what happens if a record meets the criteria for multiple rules?
3. You want to distribute leads evenly among a team of five sales representatives. Which assignment method should you select?
4. A sales representative is currently on vacation and should not receive new leads. How can you handle this within the Assignment Rules configuration?
5. You have a complex requirement where a lead must be assigned to a seller only if they speak Spanish, have a 'Senior' designation, and have a current workload of fewer than 10 leads. Can this be achieved using standard Assignment Rules?

Answers and explanations come after you submit.