D365 App Outlook Quiz

What you'll be asked

1. Which button in the Dynamics 365 App for Outlook allows a user to manually link an email to a specific record in Dynamics 365?
2. What happens when a user clicks the 'Track' button on an email in the Dynamics 365 App for Outlook?
3. A user wants to create a new contact in Dynamics 365 directly from an email received from an unknown sender. What is the most efficient way to do this?
4. If a user has tracked an email to a record but decides they no longer want that email associated with Dynamics 365, what action should they take?
5. An organization uses Server-Side Synchronization for email. A user notices that appointments tracked in Outlook are not appearing in their Dynamics 365 calendar. Which configuration setting is most likely the cause of this discrepancy?

Answers and explanations come after you submit.