Status Reasons Quiz

5 questions Pass: 70% +25 pts (50 with Pro)

Quiz covering Core Sales Functionality

What you'll be asked

  1. What is the primary purpose of a Status Reason field in Dynamics 365 Sales?
  2. When configuring a custom Status Reason for the Opportunity entity, what must you do to ensure it is visible to users?
  3. An organization wants to track why Opportunities are being lost. Where should the administrator configure the new 'Lost' status reason options?
  4. If a user attempts to close an Opportunity as 'Won', which of the following is true regarding Status Reasons?
  5. Your company requires a custom Status Reason to be selected ONLY when an Opportunity is moved to a specific stage in a Business Process Flow. How can you enforce this?

Answers and explanations come after you submit.