Teams Calling Quiz

What you'll be asked

1. Which tab in the Microsoft Teams interface allows a user to access their dial pad to make outgoing calls to external phone numbers?
2. If a sales representative is currently in a meeting, what is the best way to ensure that incoming client calls are automatically routed to a colleague?
3. A sales team wants to ensure that if a prospect calls the main office line, the call rings on multiple team members' devices simultaneously. Which feature should be configured?
4. What is the primary benefit of using a 'Consultative Transfer' instead of a 'Blind Transfer' when moving a client call to a subject matter expert?
5. When configuring a resource account for a Cloud Auto Attendant, which of the following is a mandatory prerequisite for the account to function correctly in a PSTN-connected scenario?

Answers and explanations come after you submit.