Relationship Analytics Quiz

5 questions Pass: 70% +25 pts (50 with Pro)

Quiz covering Sales Insights

What you'll be asked

  1. Which visual component in Dynamics 365 Sales provides a quick summary of the health and interaction history of a customer relationship?
  2. When configuring Relationship Analytics, which data source is primarily used to calculate the relationship health score?
  3. A sales manager notices that a client's relationship health score has dropped. What is the most effective way to identify the cause using Relationship Analytics?
  4. If a user wants to ensure that specific sensitive internal emails are excluded from Relationship Analytics calculations, what should they do?
  5. A complex B2B sale involves multiple stakeholders. How does Relationship Analytics handle 'Relationship Health' for an Opportunity with multiple contacts?

Answers and explanations come after you submit.